FAQS

No. If you park regularly we recommend that you register for an account and park via the app. However, we also have unregistered options. To read about these, or park One Off visit our website.

Simply download our Mobile Application. It is available on both Android and iOS. You can also register via our app, or call 0818300161.

You will be asked for your name, email, mobile number, the registration number of your vehicle, along with your credit or debit card  payment details.

In Dublin City Parking Tag zones are colour coded and all other councils use letters. You must always check local signage/meters to confirm your zone and that you are in a Parking Tag location.

No, a tag is no longer required. The warden validates your parking session by checking your vehicles registration plate.

No, this system is completely independent of parking meters.

No, you can pay for parking from wherever you are using your mobile phone as long as you know the zone you have parked in.  Please note that the GPS locations on the mobile application are only a guide. You must confirm your parking location by checking local signage.

All Parking Tag locations and zones vary in relation to parking restrictions. The rules and regulations are set by each individual local authority or car park operator. Local signage will indicate the tariffs and general rules relating to the area in which you are parking, this should always be adhered to.

You can extend your parking session while your ticket it still active, in areas that have this feature enabled. Where extensions are allowed,you must request the same zone, with the same vehicle with the same mobile number for the ticket to extend. 

Our system is integrated with local parking enforcement suppliers so the wardens on-street will see your mobile payment on their handheld device when they enter your vehicle registration details. 

Yes, you can have as many vehicles on your account as you wish. if the vehicle registration you need to park isn't already saved to your account you can add it before starting the parking session.

Yes, simply log into your account here on www.parkingtag.ie. There, you will be able to view/download all your transactions since registering with our service.

When you register you will be asked to select a top up amount and a low balance threshold. We will automatically credit your account with your agreed top-up amount once the account reaches your selected low balance threshold.

Customers must ensure that there are sufficient funds available from your chosen payment method to allow Parking Tag to top-up your account when required.

Parking Tag web account holders can check their balance at any time by logging into www.parkingtag.ie or the app. Where possible, Parking Tag will notify registered customers that the card on the account is due to expire.

You can update your account by logging into your account here on www.parkingtag.ie or on the app.

Customers can select an alternative vehicle by clicking on the Vehicle section on the ‘Parking Details’ page when creating a ticket.

Customers that have their GPS off can use the ‘Zone List’ to select their location. Always check local signage to verify your zone.

To cancel your account you can email our Customer Service team ptsupport@parkingtag.ie. Don't forget to include the mobile number on your account and your vehicle registration. We'll get you to answer the security question on the account and the full balance will be refunded to the card on your account. 

Yes, you can change your settings by logging onto your Parking Tag account. 

Please note, motorists parking via SMS will always receive a reminder charged at €0.20. Reminders are optional when using the app.

Yes, simply go to the add vehicle section in your account online or on the app to add a vehicle to your account.

Payzone hold a Level 1 Certificate in the Payment Card Industry Data Security Standard.

We have updated our Privacy Policy in line with the recently updated General Data Protection Regulation. This can be viewed here.

If you have any questions or queries about how your Data is handled by Payzone just contact us - dpo@payzone.ie 

Parking Tag does not handle ticket violation disputes; however we can confirm if payment was successful as well as help out with any errors that may have occurred. An incorrect zone, a payment not confirmed properly or an incorrect licence plate are all variables that may warrant a parking ticket.

It is important to check if you have parked safely and legally, in the right zone with the correct vehicle. You can contact Customer Service by calling 0818300161 or by email ptsupport@parkingtag.ie

We are happy to help. If you can't find the answer here please email ptsupport@parkingtag.ie to create a support ticket. We'll respond ASAP or give you a call back if needed.

We have updated our Privacy Policy in line with the recently updated General Data Protection Regulation. This can be viewed here.

If you have any questions or queries about how your Data is handled by Payzone just contact us - dpo@payzone.ie 

Registered Accounts

Per vehicle, monthly maintenance fee	€0.50 + VAT
Optional SMS reminder	€0.20

One-off payments

Per transaction fee*	€0.20 +VAT
Optional SMS reminder	€0.20

*Fee may not apply to all locations

Charge-to-mobile

Per transaction fee	€0.20 +VAT
SMS reminder	€0.20